They found you on Google and Weedmaps with their money ready. They hit voicemail and called your competitor. That revenue was already yours.
Your budtenders are crushing it on the floor. But while they're helping one customer, two more hit your voicemail — and keep scrolling to the next dispensary on Weedmaps.
From the first ring to the follow-up text — Alexis handles the entire inbound customer journey. Here's exactly what happens every time your phone rings.
No rings. No voicemail. No hold music. The moment a customer calls your dispensary, Alexis picks up with your branding and gets to work. It doesn't matter if it's 2 AM on a Sunday — every caller gets a real conversation.
Alexis is trained on your actual menu, hours, promotions, compliance rules, and FAQs before she ever answers a call. The same 6 questions your staff answer 40+ times a week? Gone.
While Alexis handles the phones, the same intelligence runs as a live chat widget on your site. Weedmaps and Google visitors get instant answers the moment they land — not a "leave a message" form. No chat goes cold.
When a customer disconnects or can't be reached, Alexis automatically sends a branded SMS within seconds. You capture the lead without lifting a finger.
Every call, chat, and text is logged in your reporting dashboard. See call volume, common questions, missed call recovery rate, and peak hours. Data your competitors don't have.
Your budtenders are your best asset. Right now they're burning time on the phone answering the same questions over and over. Alexis frees them to do what they do best — build relationships and close sales on the floor.
| Feature | Alexis AI | Pluggi / BakedBot | Yak Group | Generic Answering |
|---|---|---|---|---|
| 24/7 Voice AI | ✓ | ✗ | ✓ | ✓ |
| Live Chat Widget | ✓ | ✓ | ✗ | ✗ |
| Cannabis-specific training | ✓ | Partial | Partial | ✗ |
| SMS missed-call follow-up | ✓ | ✗ | ✗ | ✗ |
| Reporting dashboard | ✓ | ✗ | ✗ | ✗ |
| Compliance-safe by default | ✓ | Varies | Varies | ✗ |
| Published pricing | ✓ | ✓ | ✗ | Varies |
| Starting monthly price | $397/mo | $250–$399/mo | Unlisted | $100–$250/mo |
Per location, per month. No per-minute fees, no overage charges, no contracts to escape from. Cancel anytime.
For shops testing the waters. Gets Alexis answering your phones — nothing else.
Everything you need to stop losing revenue. Voice, chat, SMS follow-up, and the dashboard to prove the ROI.
For operators who want to weaponize every customer touchpoint. Built for multi-location groups or the owner who wants it all.
We'll build a live demo of Alexis trained on your dispensary's name, menu, and hours — then let you call it, chat with it, and experience it yourself before you spend a dollar.
Every hour your phones go unanswered, that revenue walks to the dispensary down the street. Alexis pays for herself with a single recovered customer per day.
Alexis AI is a 24/7 AI voice and chat agent built exclusively for cannabis dispensaries. Developed by VibemetrixAI, Alexis answers every inbound call, handles the most common dispensary FAQs, sends automatic SMS follow-ups on missed calls, and runs a live chat widget on dispensary websites. The system is trained on cannabis compliance requirements and never makes medical claims or violates state advertising rules. It is the only managed AI service in the cannabis retail space that combines voice, chat, and SMS in a single monthly subscription.
Generic AI answering services are not trained on cannabis-specific compliance language, purchase limits, state regulations, or the nuance of product guidance without medical claims. They do not understand Weedmaps, Leafly, or the organic-only traffic reality of dispensary marketing. Alexis AI is built from the ground up for this industry — trained on dispensary SOPs, menus, compliance requirements, and the exact questions cannabis customers ask before walking through the door.
Cannabis dispensaries cannot run paid ads on Google or Meta. Every customer who calls already has purchase intent — they found the store organically on Google, Weedmaps, or Leafly. When those calls go unanswered, the revenue goes directly to a competitor. Alexis AI eliminates this loss by answering every call instantly, 24/7, and following up missed calls automatically with branded SMS. Most dispensaries recover the cost of Alexis with fewer than two converted customers per day.