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Privacy Policy

Last updated: June 28, 2026

Vibe Metrix AI ("we," "us," or "our") operates vibemetrixai.com and the Taylor'd AI service. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.

Information We Collect

We collect information you give us directly and information collected automatically when you use our site.

  • Information you provide: your name, business name, email address, phone number, website, and anything you share when you book a call, fill out a form, or talk to our AI assistant by chat or voice.
  • Automatic information: your IP address, browser type, device information, pages viewed, and how you interact with the site, collected through cookies and similar technologies.
  • Communications: records of calls, chats, and messages with us or with Taylor, our AI assistant, used to follow up and improve our service.

How We Use Your Information

  • To respond to your inquiries, book and confirm calls, and follow up with you.
  • To provide, operate, and improve the Taylor'd AI service.
  • To send you messages by email, text, or phone about your inquiry or our services, where you have agreed to receive them.
  • To measure and improve our ads and website performance.
  • To comply with the law and protect our rights.

How We Share Your Information

We do not sell your personal information. We share information only with:

  • Service providers who help us run our business, such as our CRM, scheduling, hosting, advertising, and communication platforms, under agreements that protect your information.
  • Advertising platforms such as Meta and Google, in line with their policies, to deliver and measure ads.
  • Legal and safety recipients when required by law or to protect our rights, users, or the public.

Cookies and Tracking

We use cookies and similar technologies to make the site work, remember your preferences, and measure performance, including advertising pixels from platforms like Meta and Google. You can control cookies through your browser settings, though some features may not work without them.

Text Messages

If you provide your phone number, you agree we and Taylor may contact you by call or text about your inquiry and our services. Message and data rates may apply. You can opt out at any time by replying STOP to a text or asking us to stop contacting you.

Data Retention

We keep your information for as long as needed to provide our services, follow up with you, and meet our legal obligations, then delete or anonymize it.

Your Choices and Rights

You can ask us to access, correct, or delete your personal information, or to stop contacting you, by reaching out using the details below. Depending on where you live, you may have additional rights under applicable privacy laws.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our services are for businesses and are not directed to children under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here with a new "Last updated" date.

Contact Us

Questions about this policy or your information? Reach us at [email protected] or 757-863-1120.

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