Last updated: June 28, 2026
Vibe Metrix AI ("we," "us," or "our") offers an SMS messaging program. By providing your mobile phone number and agreeing to receive text messages, you consent to the terms below. This SMS program is offered alongside our Privacy Policy and Terms of Service.
Program Description
When you provide your mobile number and opt in, Vibe Metrix AI and Taylor, our AI assistant, may send you text messages related to your inquiry and our services. This can include appointment confirmations and reminders, replies to your questions, follow-ups about your inquiry, and account or service updates.
How to Opt In
You opt in by giving us your mobile number and agreeing to receive text messages, for example by submitting a form on our website, checking a consent box, booking a call, or replying to start a conversation with Taylor. Consent to receive text messages is not a condition of any purchase.
Message Frequency
Message frequency varies based on your activity and how you interact with us.
Message and Data Rates
Message and data rates may apply, depending on your mobile carrier and plan. Vibe Metrix AI does not charge for the messages, but your carrier's standard rates still apply.
How to Opt Out
You can cancel the SMS program at any time by replying STOP to any message you receive from us. After you reply STOP, we will send you one confirmation message and then stop sending SMS messages, unless you opt in again. You may also opt out by contacting us using the details below.
How to Get Help
For help, reply HELP to any message, or contact us at [email protected] or 757-863-1120.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use of your information is governed by our Privacy Policy. Text messaging originator opt-in data and consent are not shared with any third parties.
Carriers
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.
Changes to This Program
We may update these SMS program terms from time to time. We will post the updated version here with a new "Last updated" date.
Contact Us
Questions about our SMS program? Reach us at [email protected] or 757-863-1120.
Not ready to book? Chat with Taylor.
Ask her anything about getting more flooring jobs. She answers in seconds. Or meet Taylor, your AI receptionist.
